President Ruto and PS State Department for Citizen Services Prof Julius Kibet Bitok during the first anniversary of the e-Citizen Directorate, at the KICC. November 28, 2024. [File Courtesy]
The e-Citizen platform was billed as a game changer, allowing Kenyans to access numerous government services at the touch of a button. But while it has been touted as a tech success story, reports by the Auditor General paint a picture of a conduit for embezzling public funds.
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