- The driver and conductor lost their jobs after a video from the car behind them showed Makanga pushing a passerby who was walking on the side of the road.
- After taking drastic measures, NTSA asked Kenyans to report incidents of dangerous driving and also laid out the ways to report such bad behavior
- Kenyans pushed for better training for drivers as well as a database for unruly workers to be used to check if they will seek employment elsewhere
Nairobi, Kenya: The driver and conductor of the sacco that was operating Riruta Satellite were penned after a video circulated online in 2024 showing a man pushing a woman into a sewer.
Source: Twitter
NTSA is the only entity in Kenya responsible for managing the operation of passenger transport vehicles (PSV).
In the sad video, a woman is seen walking along the road when the conductor, who was holding the door of three dangerously, pushing him, he almost fell into the ditch.
“These are serious mistakes. The conductor pushed the Nusra woman to fall into the sewer. The National Transport and Safety Authority (NTSA) should take action,” said a man named Boniface.
Geoffrey Moturi, another Kenyan, said: “This is close to my home, and here the kamagera is doing something unthinkable, man… it is a sad thing from the youth of Raj Sacco. This happened at Riruta Satellite Primary School on the way to Kabiria.”
Former captives told RajSafaris that the three started bad behavior, playing loud music and being humble like some saccos another. “We will give up if your boys do not behave morally,” he threatened. t
What action did NTSA take?
According to NTSA, both the driver and the conductor have been fired from the Sacco, and the driver’s license has also been revoked after he failed the retest.
“Report any incidents of dangerous driving on our roads by providing information such as the vehicle registration number, the location of the incident, as well as the date and time,” said the government body.
“To report any case, use NTSA’s official channels: X @ntsa_kenya or Facebook NTSA Kenya. We have a database. Once the license is revoked, the driver cannot join any Sacco. He must go back to school to develop himself,” they shared.
What did the Kenyans say about the incident?
Mitz: “The right step, but you need to have a central database of drivers and conductors who have committed misconduct. Otherwise they could easily join another sacco and remain unethical.”
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Boniface: “Thank you very much, bless you.”
Benji Ndolo: “This is very encouraging news.”
@Terran_____ “Why shouldn’t all drivers and makangas get customer service courses so that they are given the ethics of how to deal with people and given a certificate or card… we have a bunch of people hiding as drivers and makangas, clean up the industry completely.”
Ken McKoyallah: “Very good work. We look at the video, you confirm and take action. There was a video of the Prado driver who fired shots to scare the bus driver? What was the fate of the case?”
NTSA warns matatu companies that are disrespectful
In another story, the authority warned matatu drivers in Kenya to restore order on Kenyan roads or face the hand of the law.
NTSA has put PSV operators on notice to comply with the law in their daily activities or they will face sanctions stipulated by the law.
The transport authority, in a notice on Tuesday, May 27, said that many PSV vehicles operating in Kenya have been painted with unauthorized graffiti and other artistic works.
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