- Harriet Akinyi’s TikTok about lack of customers revived her struggling hotel business, and now she’s thanking Kenyans for supporting her
- He said that he opened the restaurant in November 2025, but sales dropped from KSh 15k–19k daily to less than KSh 1,000
- The business woman recalled the days when she earned as little as KSh 324 and cried in private in her hotel due to the mounting losses she was incurring.
Business woman of Nakuru who recently cried in a TikTok video about the lack of customers in his hotel business has thanked Kenyans for supporting him after the video went viral.
Source: Facebook
Two days ago, an angry Harriet Akinyi went TikTok crying while lamenting the pain of not having customers, despite investing all his money in his restaurant, which he opened in November.
The video ended up saving his business, as Kenyans who watched the clip sympathized with him and started flocking to his hotel, ready to be served.
Harriet now thanks the kind Kenyans who responded to her distress calls and visited the restaurant to eat her food.
When did Harriet Akinyi start the restaurant?
He says that kindness, not only saved his business but also his sanity, as he was about to lose it due to the losses he was experiencing every day.
“I started this business on November 1, 2025. For the first month, things were fine but from the first week of December until I posted the video, things were very bad, because sales increased from KSh 15k to 19k to less than a thousand per day,” he said.
Harriet said the losses she was incurring in her new hotel stressed her out, as she had to go back into her pocket to get the business back on track.
“I was hurt because I knew the amount of money I had invested in the business. There was a time when I had no sales. I was throwing stock since I was cooking, but no customer was coming to eat. Then I spent all the money I had, and that’s when I reached the top,” he recalled.
“One day I made only KSh 324. I came home, and I just cried. Sometimes, I also cried while I was here. I didn’t let my staff see it,” he added.
Harriet Akinyi’s ‘despair’ video gives her hope
Harriet couldn’t bear to watch her business collapse, and that’s why she posted her emotional video.
“I was so desperate. I had tried everything, and there was no hope. So I made the video, knowing that I wasn’t alone. I didn’t know that I would go viral. I was so overwhelmed,” he said.
Harriet now thanks Kenyans for visiting her hotel and enjoying the delicious meals she sells. He has received the support of internet users from home and abroad.
“I receive calls even from abroad. Thank you very much, man,” he said.
Since the video went viral, Harriet has so many customers that some have to eat out of the hotel.
Harriet Akinyi receives KSh 200k
As TUKO.co.ke reported, well-meaning Kenyans have so far collected KSh 200,000 for Harriet.
In a video on TikTok, he revealed the amount of donations he has already received since the video went viral, saying TikTokers have completely changed his life for the better.
Kenyans have vowed to continue to support him.
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Source: TUKO.co.ke
